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When Leadership Fails: How Smart Organizations Use AI to Build Resilient Workplace Culture

When Leadership Fails: How Smart Organizations Use AI to Build Resilient Workplace Culture

by Doug Patten | 2025-07-20 | Compliance, HR, SMBs, Training

At a recent concert, a tech company’s leadership team became the center of an unexpected firestorm when the CEO and Chief People Officer were caught in an intimate moment on the venue’s public camera. What should have been a fun, yet forgettable evening...
The Smart Choice: Why AI Augmentation Beats Automation for SMB HR Teams

The Smart Choice: Why AI Augmentation Beats Automation for SMB HR Teams

by Doug Patten | 2025-07-14 | Compliance, HR, SMBs, Talent Acquisition, Uncategorized

Picture this: It’s 3 PM on a Friday, and your HR manager is still buried under a mountain of 200 resumes for a critical marketing position. The phone keeps ringing with questions about benefits, onboarding paperwork sits unfinished on her desk, and compliance...
The Silent Invasion: How AI-Generated Fake Applicants Are Infiltrating Your Hiring Process

The Silent Invasion: How AI-Generated Fake Applicants Are Infiltrating Your Hiring Process

by Doug Patten | 2025-07-06 | Generative AI, HR, Recruitment, SMBs, Talent Acquisition

Your HR team just wrapped up another exhausting week of screening candidates. Between the 200 applications for that marketing role and the dozens of phone interviews, you’re feeling cautiously optimistic about a few promising prospects. But here’s a...
Interns vs. Employees: The Strategic Opportunity SMBs Can’t Afford to Miss (Or Mess Up)

Interns vs. Employees: The Strategic Opportunity SMBs Can’t Afford to Miss (Or Mess Up)

by Doug Patten | 2025-06-28 | HR, SMBs

Small business owners know the struggle intimately. You need more hands on deck, but every new salary cuts deeper into margins already stretched thin. Meanwhile, your existing team is drowning in work, and hiring full-time employees feels like a luxury you can’t...
Lean Teams, Smart Tools: What SMBs Can Learn from Amazon’s AI Shift

Lean Teams, Smart Tools: What SMBs Can Learn from Amazon’s AI Shift

by Doug Patten | 2025-06-22 | Compliance, HR, products, SMBs

When Amazon’s CEO Andy Jassy recently confirmed that AI investments are enabling them to reduce corporate headcount while dramatically boosting efficiency, the business world took notice. But while headlines focused on job displacement at one of the...
The Hidden Dangers of AI Bias in Hiring: Why SMBs Can’t Afford to Look the Other Way

The Hidden Dangers of AI Bias in Hiring: Why SMBs Can’t Afford to Look the Other Way

by Doug Patten | 2025-06-15 | Compliance, Generative AI, HR, Recruitment, SMBs, Talent Acquisition

The promise of AI in hiring is irresistible: faster screening, better candidate matches, and less administrative burden. For small and medium-sized businesses juggling limited resources and competing priorities, these tools seem like the perfect solution to streamline...
How to Identify and Audit Bias in Your AI Tools: A Critical Guide for SMBs

How to Identify and Audit Bias in Your AI Tools: A Critical Guide for SMBs

by Doug Patten | 2025-06-01 | Generative AI, HR, Recruitment, SMBs, Talent Acquisition

As AI tools become more common in hiring and talent management, their impact on decision-making is no longer theoretical — it’s operational. That means if there’s bias, it’s not hidden in a black box. It’s embedded in workflows, rankings,...
Why Bias in AI Hiring Tools Is Bad for Business

Why Bias in AI Hiring Tools Is Bad for Business

by Doug Patten | 2025-05-24 | Compliance, Generative AI, HR, Recruitment, SMBs, Talent Acquisition, Uncategorized

As artificial intelligence becomes more embedded in the hiring process, businesses of all sizes are embracing automation to speed up resume reviews, surface top candidates, and reduce manual workload. For small and mid-sized businesses (SMBs), these tools promise...
The Business Function Revolution: How SMBs Can Thrive Through Strategic Reorganization

The Business Function Revolution: How SMBs Can Thrive Through Strategic Reorganization

by Doug Patten | 2025-05-17 | Compliance, Enterprise Solutions, HR, SMBs, Uncategorized

A Seismic Shift in How Work Gets Done   A quiet revolution is reshaping organizational structures across industries, and its implications are particularly significant for small and mid-sized businesses struggling to stay competitive with limited resources. While...
Embracing Flexibility: How SMBs Can Win the Talent War While Large Companies Push Return-to-Office

Embracing Flexibility: How SMBs Can Win the Talent War While Large Companies Push Return-to-Office

by Doug Patten | 2025-05-11 | HR, overview, Recruitment, SMBs, Talent Acquisition

As corporate America doubles down on return-to-office mandates, small and mid-sized businesses face a pivotal strategic opportunity. While Amazon, Google, and other giants flexed their muscle with rigid attendance policies, something unexpected happened: employees...
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